Sump pump failed for a customer in East Erie County
Customer did not go into their basement for a couple weeks and when they finally had to go down, they discovered water in their basement. They called the plumber to find out where the water had come from. The plumber found the source which was a sump pump failure. The plumber fixed it and the customer called SERVPRO to see if they could help her. SERVPRO was able to get out to the loss quite quickly to assist in their basement. SERVPRO removed the carpet which was glued down as well as clean the lowers of content and move them out of the way. Placed the drying EQ and after the dryout was done the customer was very pleased with our work and will use us again if they ever have any type of loss.