What our Customers say...


Great Service and response time.

The team that came into our home were respectful and very dedicated to salvaging what they could.

Great Job!

Professional and Knowledgeable.

Keep doing what you are doing. Guys were all Excellent.

Do not change a thing. Great Crew Much Appreciated!!

Review online said it all! OUTSTANDING!!

The crew did an excellent job.

Very polite crew.

Geoff is very personable and I appreciated how he walked me through it all! Thanks Geoff! 

James and his crew did a good job! Thanks James!

A plus work. Very pleased with results. Very pleasant to deal with. Thanks for everything.

They (the crew) were Great!

Thank you. You guys were a huge help and were great to work with.

Thank you for your prompt assistance and professionalism!

James and his team did a great job. I would highly recommend him and SERVPRO

Honestly, did a great job. 

Love that they vacuumed before they left.

They did a great job and thank you for doing such a great job.

James and Jamison were super professional, made me feel very comfortable in a stressful situation

I had 3 different losses and I could not have made it through the flooding in my home without Geoff and his crew. They were professional at each clean up and gave me direction during a very stressful time. This was the 3rd loss for me. They did handle my situation very quickly and efficiently. Geoff and David were always available for any questions and were a pleasure to work with under these situations. 

Great Work and Thank you!

What a great job the crews did in my home. I will always refer them to anyone that needs any type of services that SERVPRO offers.

Made this time in my home so much easier to deal with in this situation. Great job SERVPRO!

Very kind, knowledgeable and professional group of employees. I would highly recommend your company to friends and family if needed. Thank you

Great service

Great customer service; superior knowledge and skill set from the crew chief and the production crew

I was very satisfied with my movers and the company. I would recommend SERVPRO to anyone in my situation

Fantastic people who do a very unpleasant job do it well and never complains. I worked with these guys for a little over 2 weeks and you'll never find a better bunch of guys. Looking forward to working with them again.

Jennifer and all the guys at SERVPRO are FANTASTIC. No matter how big or small the project, they do PHENOMENAL. We couldn't be happier with their quality, timeliness and professionalism. Seriously. I'd give them 10 stars if I could GREAT JOB.

Very Professional and explained the process thoroughly.

SERVPRO always does an amazing job and makes it look "Like it never even happened." Thank you for being so timely and professional. Our family knows we can count on you.

Jamison and his crew were great, done a great job

A job well done, Thanks so much for helping us

Great service and communication during the entire mold clean-up!

Thank you SERVPRO for all of your assistance. You have been excellent to work with.

The office handled everything wonderfully and very promptly from the initial call to the technicians arriving

SERVPRO was very efficient and courteous. I give them all 10's!

Thank you so much for helping us in a stressful situation.  I hope to never have a fire again.

Very satisfied!

I would recommend to friends and family.

Thoroughly satisfied with the cleaning after our flood performed by SERVPRO. In addition to the professional services, I was impressed with their honesty.  Great crew!

Great service! When we seen the water filling up our basement, we panicked but SERVPRO got us thru this difficult time. Thank you!

We thank SERVPRO for returning our home back to normal.  It feels so much cleaner.

We were very pleased with the services provided after our kitchen fire.

Fast response. Entire team led by Geoff was outstanding. Very knowledgeable!

Very professional

Super job. Don't change a thing

Never thought the odor was going to leave my house.  Everything is clean and smells great!

Highly recommended !!!

Everything looks great! The crew really took the time to understand our needs.

Great Job!

(Construction Dust Clean Up)

Fast response after our flood!

Thank you for making a difficult time easier.

SERVPRO was amazing!  I couldn't believe how fast they worked and got us back in the home after our fire.

Great crew!

Great Job Everyone! Very much appreciated in my time of need.  Thanks!


Great Job!

Thank you for assisting us with our water damage.  The quick response was impressive!

Great Job!

My carpets look great!

Thanks for a great job.  My house has never looked so clean.

Great Job! Don't change a thing

All tens! Thank you

Dear SERVPRO of Buffalo Tonawanda,

I had a water damage in 2015 and another company was called in to clean it up. Our house is on a concrete slab with air ducts in the floor.  A water pipe froze in the crawl space above flooding the floor and into the air vents. When the furnace would kick on, I would start coughing.  I thought when the other company took out the water and dried the air vents that they would be clean=I WAS WRONG.  I had SERVPRO of BUFFALO TONAWANDA clean out the air ducts and they showed up on time, explained what they were going to do and went to work cleaning the air vents.  SERVPRO showed me the dirt that was removed from my air vents consisting of carpet weave, dried mud, grit, insulation paper and lots of dust!  After all was done and no extra "surprise costs" added on, the SERVPRO team cleaned up all work areas and now I have a fresh smell through out my house and my coughing has almost stopped.  Thank you!!

Gary - Cheektowaga, NY

Everyone that I have dealt with at SERVPRO have been extremely courteous and professional. I will use anytime!!!

Geoff and Matt were great. I would highly recommend SERVPRO. Thank you.

Great Crew!

SERVPRO had incredible response time! Thank you

Excellent Job. I was confident in the knowledge and professionalism of the crew on-site. Thank you.

Everyone that worked here was very courteous

Excellent Service! Very satisfied

Thank you for the quick response. We were able to have services on Sunday.