Satisfaction at SERVPRO of East Erie County is Our Number One Goal

4/18/2022 (Permalink)

Another satisfied customer!

Mary said, “The guys were professional. Crew was a few hours past original time estimated, nut not their fault.”

This is our why! Why we do what we do at SERVPRO of East Erie County every day of our lives for 49 years. We are a family operated business; Team Sullivan and we just love what we do. At times things can be stressful micromanaging several jobs and at times we can receive sixty calls or more in one day after a rainstorm with flooded basements. Most customers understand as the storm makes the news. We do our best dispatching our crews, having them work late hours with weeks of no days off to help our customers. We develop a waiting list and reach out to the neighboring franchises to assist with the overflow of flooded basements. At times, a SERVPRO storm team will be dispatched from another state to help with local jobs. A job scheduled before yours might require additional services and could cause a delay getting to the next job. Thank you, Mary, for understanding ??

SERVPRO of East Erie County 1972 has out lasted all competitors in Western New York with family trust.