Water Damage Photo Gallery

Water loss in an unfinished basement area

Unfinished basement clean up needed

When the sump pump fails in an unfinished area there is still necessary work that needs to be performed. This customer woke up one morning after a lot of rain fall through the night. They realized that they needed the basement cleaned up as soon as possible to avoid any further damage to their basement. They started moving items around and knew they could not handle this on their own. They called SERVPRO and gave them all their information regarding the water loss.Shortly after the customer called SERVPRO, the technicians loaded up the equipment and other items that they would need to assist the customer with the clean up and dry out to make the situation better for the customer. If you have a situation like this don't hesitate to call SERVPRO.

Post photo of drywall that was cut approximately 2 feet up

Water Loss at a Business

SERVPRO came into this business and started the work right away with cutting out the drywall to assist with dry out of the studs and to remove the insulation from behind the walls. They work quite fast to make sure that the business can get back to there normal routine and get the rebuild done as soon as possible.

Flooded basement in Lancaster

Basement flood

Customer in Lancaster had come home to this flooded basement. He called SERVPRO and with in hours we were able to help customer and set his mind at ease.

Water Damage in West Seneca, NY

A basement carpet is saturated from a sump pump failure.  SERVPRO crews were able to extract the water from the carpet, disengage the carpet to remove the wet pad underneath, laid the carpet back down and dried it out saving the customer 1,000's on replacement.

SERVPRO Franchise Professionals

Have Questions? Call Today 716-656-7131

SERVPRO of East Erie County

Serving Western NY for over 45 years

Sump Pump Failure. Once the water is gone, now what? Call SERVPRO

Once the water is gone, your basement will need cleaning to remove the mud, silt, bacteria and wet contents.  SERVPRO of East Erie County specializes in cleaning, drying and making your basement safe again from the affects of a Cat 2 water loss. 

Sanitizing Treatments

Depending on the scenario, they may use antimicrobial, antibacterial, or disinfectant treatments to clean your property.

  •  Antimicrobial and Antibacterial Treatments
  •  Sanitizing and Disinfectant Treatments


SERVPRO Franchise Professionals will remove and dispose of damaged materials with guidance from you and your insurance adjuster.

  •  Properly Dispose of Refuse

Call SERVPRO of East Erie County for your flood clean up needs.  24/7/365


Call SERVPRO of East Erie County if your Cheektowaga basement floods due to the sump pump failing.

Sump pump failures and malfunctions are very common in the Buffalo area especially during the summer months. 

With any flooding event to your home, regardless of the cause, our restoration process remains the same. We begin with extracting the present water from the affected area. With substantial volumes, a truck-mounted pump from our fleet often gets dispatched to the site. Once the standing water gets removed, drying efforts with air movers and dehumidification equipment can begin. Other crew members may simultaneously be relocating personal belongings and furnishings to dry regions of the home if there are any.

If your home suffers with a water damage, be sure to call SERVPRO of East Erie County to assist with your flood clean up needs.

DryBook Documentation Used on Water Damages

SERVPRO® uses state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business.


SERVPRO of East Erie County professionals use the latest technology to help ensure your property is dried quickly and efficiently.

DryBook™ is a proprietary tool that:

-Manages industry drying requirements.

-Provides real-time documentation on the drying process.

-Validates that services are executed to standard.

-Reports to all stakeholders involved.

-Allows real-time updates through DryBook™ Mobile integration.

This improves results and restores your property at a faster rate, getting you back in your home or business sooner. The bottom line? SERVPRO of East Erie County have the training and equipment to help make it “Like it never even happened.”

Ice Dam on Roof Depew, NY

Long brutal winters in Buffalo, NY can cause so much damage to our homes and our cars (potholes). This home suffered from months of with an ice dam.  An ice dam is a ridge of ice that forms at the edge of a roof and prevents melting snow from draining properly off the roof.  The water than backs up and can leak into a home.  It can cause water damage to walls, ceilings, insulation and other areas.  This homeowner had some rotted wood and mold forming.  SERVPRO OF EAST ERIE COUNTY moisture tested, develop a plan of action and performed services.

Call 716-656-7131

Available 24-7-365 days a year